Frequently Asked Questions

  • We specialise in interactive charm experiences and custom pieces.

    • Walk-in Charm Bar – Pick your charms, and we’ll assemble your piece on the spot

    • Custom Products – Phone charms, bag chains, name tags, keychains, and more

    • Workshops – Hands-on sessions where you design and create your own pieces

    • Events & Activations – Corporate events, brand launches, parties, and team bonding experiences

    Everything is designed to be personal, playful, and a little addictive.

  • Yes, walk-ins are always welcome! However, all walk-ins are subject to availability on the day.

    If you’re looking to join a guided workshop, we highly recommend booking in advance via our booking link. This gives our team time to prepare the necessary materials and ensure everything is ready for your session.

    While we do our best to accommodate walk-ins, workshop materials may not always be prepped or available on the spot.

  • For the full experience (recommended):
    Book a workshop with us here. You’ll get dedicated time, guidance from our team, and access to a wider range of materials to fully customise your piece.

    For walk-ins (subjected to availability):
    You can drop by our studio to design your piece, and we’ll assemble it for you on the spot.

    For corporate / parties:
    Submit an enquiry with your event details here, and we’ll customise a workshop or charm experience for your group.

  • Walk-in DIY (self-guided):
    You’ll design your piece at your own pace from our selection of charms and keyrings. Our team will be around for light assistance, and we’ll handle the final assembly for you.

    Guided workshop (recommended):
    A more immersive, hands-on experience where we guide you step-by-step through the design process. You’ll get more support, creative direction, and access to a wider range of materials to fully customise your piece.

    If you’re new or want the full experience, we’d recommend going for the guided workshop — it’s more interactive, and you’ll get to explore your ideas more deeply.

    Book workshops here.

  • Our bag charm customisation starts from $15 per set, including 1 keyring and 4 charms. (You pick and we’ll assemble.)
    Bring along your own trinket/figurine and we can turn them into bag charm for you (yes, we will drill them) at no additional cost! :)

    Other product prices can be found here and workshop prices here.

  • We’re located at 195 Pearl’s Hill Terrace, 01-08, Singapore 168976.

    Opening hours:
    Tue-Fri: 12-7:30PM
    Sat & Sun: 12-6:30PM


    We’re closed on ALL Mondays

  • For store/workshop enquiries you can reach us anytime via our Instagram or email (business@poisonstudio.co).

    For event enquiries please fill up this form.

    We aim to respond quickly—usually within two business day.